Artificial intelligence will not render managers obsolete but rather upend their role, forcing them to rethink what it means to lead people in an increasingly automated world. This shift stems from the fact that AI is excelling at tasks traditionally considered managerial, such as information synthesis and routine problem-solving.
For decades, management has been based on a command-and-control model, where leaders were expected to possess technical expertise and wield authority over their teams. However, this approach has proven woefully inadequate in an era where knowledge is ubiquitous and AI can perform many functions previously reserved for humans.
The result is that most managers are now facing the harsh reality of being replaced by machines – not as problem-solvers, but as facilitators of human potential. The question remains: what skills will remain essential to a manager's role? Can they truly make a meaningful difference in an organization where AI has streamlined administrative tasks?
Gallup reports that only 10% of UK workers are engaged in their work, while global stress levels have steadily increased over the past two decades, with poor management contributing significantly. Traditional approaches to leadership – telling, directing, and correcting – not only fail to foster engagement but also inadvertently fuel burnout.
To address these issues, leaders need a fundamental shift in their approach to management. Rather than relying on rigid coaching models that offer limited time for interactions, they should adopt an integrated, behavioral approach that embeds development into the fabric of daily work. This involves facilitating better thinking in others and developing employees' innate potential.
At its core, this new approach can be distilled into a simple sequence: Stop, Think, Ask, and Result. By resisting the urge to immediately solve problems, managers can assess whether an issue is coachable. By adopting an inquiry-led approach, they can prompt reflection and ownership among their team members. And by focusing on clear next steps and follow-up, they can reinforce accountability while ensuring employees own the outcome.
The cumulative impact of this micro-practice may seem insignificant at first, but government-sponsored research has shown that it can lead to a 70% increase in coaching time spent in the flow of work. As AI assumes more complex tasks, leaders will need to focus on human connection, judgment, and meaning-making – the very qualities that distinguish great managers from mediocre ones.
Ultimately, the choice lies with those who want to evolve into developers of people rather than directors of tasks. A.I. will increasingly manage routine functions, but it is up to leaders to redefine their role in creating conditions where people can do their best thinking. Those who fail to adapt may find themselves relegated to a bygone era of authority-based management – irrelevant in an era where human connection and empathy have become the ultimate superpowers.
For decades, management has been based on a command-and-control model, where leaders were expected to possess technical expertise and wield authority over their teams. However, this approach has proven woefully inadequate in an era where knowledge is ubiquitous and AI can perform many functions previously reserved for humans.
The result is that most managers are now facing the harsh reality of being replaced by machines – not as problem-solvers, but as facilitators of human potential. The question remains: what skills will remain essential to a manager's role? Can they truly make a meaningful difference in an organization where AI has streamlined administrative tasks?
Gallup reports that only 10% of UK workers are engaged in their work, while global stress levels have steadily increased over the past two decades, with poor management contributing significantly. Traditional approaches to leadership – telling, directing, and correcting – not only fail to foster engagement but also inadvertently fuel burnout.
To address these issues, leaders need a fundamental shift in their approach to management. Rather than relying on rigid coaching models that offer limited time for interactions, they should adopt an integrated, behavioral approach that embeds development into the fabric of daily work. This involves facilitating better thinking in others and developing employees' innate potential.
At its core, this new approach can be distilled into a simple sequence: Stop, Think, Ask, and Result. By resisting the urge to immediately solve problems, managers can assess whether an issue is coachable. By adopting an inquiry-led approach, they can prompt reflection and ownership among their team members. And by focusing on clear next steps and follow-up, they can reinforce accountability while ensuring employees own the outcome.
The cumulative impact of this micro-practice may seem insignificant at first, but government-sponsored research has shown that it can lead to a 70% increase in coaching time spent in the flow of work. As AI assumes more complex tasks, leaders will need to focus on human connection, judgment, and meaning-making – the very qualities that distinguish great managers from mediocre ones.
Ultimately, the choice lies with those who want to evolve into developers of people rather than directors of tasks. A.I. will increasingly manage routine functions, but it is up to leaders to redefine their role in creating conditions where people can do their best thinking. Those who fail to adapt may find themselves relegated to a bygone era of authority-based management – irrelevant in an era where human connection and empathy have become the ultimate superpowers.