AI-Powered Shopping Sees Shocking 830% Surge in Traffic to Retailers, But Is It a Sustained Trend?
The holiday shopping season is quickly becoming an AI-driven affair. In the first part of November, Adobe reported that traffic to retailers from generative AI services like ChatGPT and Gemini skyrocketed by 830%, compared to a year ago. While this may seem like a modest growth rate, it's worth noting that it's still a significant increase.
According to Adobe, consumers are using AI to search for technology-related products, such as toys, video games, appliances, personal care items, and electronics. But what's even more interesting is that online shoppers who use AI tend to convert at a higher rate than those who rely on traditional search methods. In fact, shoppers who landed on a U.S. retail site from an AI service were 30% more likely to make a purchase.
But not everyone agrees on the significance of this trend. A recent survey by AT&T found that only 9% of Americans plan to use AI-powered tools for holiday shopping, while 58% prefer traditional search methods like Google or Bing. It seems that AI is still a bit of an outlier in the world of online shopping.
However, Adobe's consumer survey paints a different picture. While the company acknowledged some discrepancies between their data and that from AT&T, they found that nearly half of respondents reported using AI for holiday shopping. Moreover, 48% said they plan to use AI specifically for this purpose.
One thing is clear: retailers need to take notice of this trend. With traffic from generative AI services growing by 830%, it's becoming increasingly difficult to ignore the impact of AI on online shopping. As Adobe notes, "while generative AI traffic remains modest compared to other channels," its growth rate is undeniable. Furthermore, 81% of consumers report an enhanced shopping experience when using these tools.
In short, retailers need to adapt and evolve if they want to remain competitive in a world where AI-powered shopping is on the rise. By understanding the power of generative AI, businesses can create more personalized experiences for their customers and stay ahead of the curve.
The holiday shopping season is quickly becoming an AI-driven affair. In the first part of November, Adobe reported that traffic to retailers from generative AI services like ChatGPT and Gemini skyrocketed by 830%, compared to a year ago. While this may seem like a modest growth rate, it's worth noting that it's still a significant increase.
According to Adobe, consumers are using AI to search for technology-related products, such as toys, video games, appliances, personal care items, and electronics. But what's even more interesting is that online shoppers who use AI tend to convert at a higher rate than those who rely on traditional search methods. In fact, shoppers who landed on a U.S. retail site from an AI service were 30% more likely to make a purchase.
But not everyone agrees on the significance of this trend. A recent survey by AT&T found that only 9% of Americans plan to use AI-powered tools for holiday shopping, while 58% prefer traditional search methods like Google or Bing. It seems that AI is still a bit of an outlier in the world of online shopping.
However, Adobe's consumer survey paints a different picture. While the company acknowledged some discrepancies between their data and that from AT&T, they found that nearly half of respondents reported using AI for holiday shopping. Moreover, 48% said they plan to use AI specifically for this purpose.
One thing is clear: retailers need to take notice of this trend. With traffic from generative AI services growing by 830%, it's becoming increasingly difficult to ignore the impact of AI on online shopping. As Adobe notes, "while generative AI traffic remains modest compared to other channels," its growth rate is undeniable. Furthermore, 81% of consumers report an enhanced shopping experience when using these tools.
In short, retailers need to adapt and evolve if they want to remain competitive in a world where AI-powered shopping is on the rise. By understanding the power of generative AI, businesses can create more personalized experiences for their customers and stay ahead of the curve.