ICE and CBP’s Face-Recognition App Can’t Actually Verify Who People Are

US Immigration Agents Are Using a Face Recognition App Without Proper Verification, Exposing Thousands to Unnecessary Scrutiny.

A face recognition app used by US immigration agents across the country is not designed to reliably identify individuals in public, despite being approved for use without thorough scrutiny of its privacy implications. According to records reviewed by Wired, the app, called Mobile Fortify, has been used over 100,000 times since its deployment in May 2025.

The app was launched by the Department of Homeland Security (DHS) as a tool to determine or verify the identities of individuals stopped or detained during federal operations. However, it does not actually "verify" identities but instead generates candidate matches based on similarity scores and adjustable thresholds.

This technology mobilizes facial capture hundreds of miles from the US border, allowing DHS to collect non-consensual face prints of people who may be US citizens or lawful permanent residents. The app is built by NEC Corporation of America, a Japanese multinational headquartered in Tokyo, which has developed matching algorithms that are prone to errors when used outside controlled settings.

Testing by federal scientists at the National Institute of Standards and Technology showed that face recognition accuracy drops sharply when images are taken outside controlled conditions, including for top-performing NEC models. Street photos taken by cell phones lack controls such as fixed cameras, cooperative subjects, neutral expressions, plain backgrounds, and uniform lighting, which makes them prone to errors.

In recent cases, federal agents have been seen using the app to scan the faces of people later confirmed to be US citizens or others who were observing or protesting enforcement activity. The system is designed to maintain capacity when image quality varies, which means it can produce false positives.

The use of Mobile Fortify has raised concerns about the erosion of civil liberties and privacy. DHS officials have suggested building a database to catalog people who protest or observe immigration enforcement, and some agents are using the app to target individuals based on accent, perceived ethnicity, or skin color.

Senator Ed Markey described this as "the stuff of nightmares" and warned that DHS has deployed an "arsenal of surveillance technologies" that it is using to monitor both citizens and non-citizens alike. The use of facial recognition technology sits at the center of a digital dragnet that has been created in the US over the past year, Markey said.

Legislators have introduced bills aimed at prohibiting ICE and CBP from using certain facial-recognition and biometric surveillance tools, citing real-world consequences to privacy, civil liberties, and civil rights.
 
omg this is so worrying 🤯 face recognition tech is already super sketchy but the fact that they're just using it willy nilly without proper checks is totally unacceptable 😬 what if they start misidentifying ppl who are actually innocent? or targeting ppl based on their accent or skin color? it's like, we're supposed to be a country built on freedom and justice, not surveillance state 🤷‍♀️ the government needs to do some serious re-evaluating of this app ASAP 💡
 
I'm so worried about this face recognition app being used by US immigration agents 🤯. It's like they're treating people as suspects just because of their accent or skin color 👥. What if I'm just a law-abiding citizen trying to exercise my right to protest, but the system misidentifies me? 😨

I also think it's crazy that they're building a database of people who protest or observe immigration enforcement 🤖. That sounds like a recipe for abuse of power and targeting innocent people. I mean, shouldn't we be protecting our civil liberties, not eroding them? 🚫

And what about the fact that this app isn't even designed to reliably identify individuals in public? 📸 It's like they're just winging it and hoping for the best. That's not how you build trust with your community.

I'm all for keeping our borders secure, but we need to do it in a way that respects everyone's rights and dignity 🌎. This is why I think we need stricter laws around facial recognition technology and more oversight of these types of systems 🔒.
 
I'm getting major chill vibes from this face recognition app being used by US immigration agents 🤕 It's like they're playing with fire here, messing with people's faces without proper verification or consent... what's the goal, right? Are we really that paranoid about security?

And have you seen those testing results showing how accuracy drops when images are taken outside controlled conditions? Like, duh! We're talking street photos here, not studio settings 📸 But seriously, it's a huge red flag. What if they start misidentifying citizens or targeting people based on innocent features? It's just not right.

I also feel bad for the protests and rallies where these agents are using the app to scan faces... is that really necessary? Can't we just focus on building trust instead of building databases and surveillance systems 🤝 The fact that some agents are even using it to target people based on accent, ethnicity, or skin color? That's just disturbing.

We need more transparency and accountability here. I mean, what's in these algorithms? How do they work? We can't just sit back and let the government decide how we're policed without a say 🗣️
 
OMG, this is soooo concerning!!! 🤯 The fact that the face recognition app is being used without proper verification is just crazy! 😲 I mean, who needs consent when you're taking someone's picture? 📸😒 The use of Mobile Fortify by DHS agents is like something straight out of a sci-fi movie, but sadly it's real life. 👀 I'm all about protecting civil liberties and privacy, and this app just takes that to a whole new level! 🚫💔 We need to make sure our government is using technology responsibly and with transparency, not like some sinister plot! 💡 #FaceRecognition #PrivacyMatters #SurveillanceState
 
I'm freaking out right now!!! 🤯 The fact that US immigration agents are using this face recognition app without proper verification is just, like, so not cool 😒 I mean, what's the point of even having a system if it's just gonna mess up identities left and right?! And they're collecting these non-consensual face prints of people who might be US citizens or lawful permanent residents?! That's like, totally invasive 🤖

And don't even get me started on the accuracy issues with this app 🙄 I mean, we all know that street photos taken by cell phones aren't exactly ideal for face recognition. And yet, these agents are still using it to scan people's faces and produce false positives?! That's just, like, so unfair 😤

And what really gets my goat is that some agents are even using this app to target individuals based on accent, perceived ethnicity, or skin color 🙅‍♂️ Like, come on! Can't we all just get along without resorting to this kind of profiling?! And now Senator Ed Markey is warning us about the "arsenal of surveillance technologies" being deployed by DHS... it's like, totally chilling 😳

I just wish some people would take responsibility for this and make sure these systems are vetted properly before they're used on innocent people 🙏 We need to protect our civil liberties and privacy, not erode them with tech that's supposed to help us. This is getting out of hand...
 
I'm getting super uncomfortable with this news 🤯. I mean, we're already talking about a lot of surveillance tech being used in the US, but this face recognition app is like, taking it to a whole new level 😱. Like, who gives approval for an app that's not designed to work properly? It's just asking for errors and misidentifications, which can lead to innocent people getting scrutinized or even detained unnecessarily 🚫.

And the fact that they're collecting face prints of people who may be US citizens or lawful permanent residents without their consent is just mind-blowing 😲. I'm not saying we shouldn't have security measures in place, but this feels like a big step too far. Can't we trust our government to get it right before implementing more tech? 🤔

This whole situation reminds me of the old saying "power corrupts" 💔. When you give agencies that much power, they can start making decisions that don't necessarily have our best interests at heart. We need to be careful about how we use surveillance technology and make sure it's not being used to target specific groups or individuals 🚫.
 
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