India's telecom ministry has issued a private order to major phone manufacturers requiring them to preload their new devices with a state-owned cybersecurity app. The app, called Sanchar Saathi, cannot be deleted and is expected to antagonize tech giants like Apple.
As part of efforts to tackle rising cybercrime and hacking, India is joining the likes of Russia in implementing rules that block the use of stolen phones for scams or promoting government-backed apps. Companies including Samsung, Vivo, Oppo, and Xiaomi are bound by this new order, with Apple being one of the most affected due to its previous disputes with the telecom regulator over a similar anti-spam app.
The 28 November order gives manufacturers 90 days to ensure Sanchar Saathi is pre-installed on all new mobile phones. Existing devices will be updated via software patches. The app's purpose is mainly to help users track and disconnect lost or stolen smartphones across all telecom networks, using a central registry.
Critics have expressed concern over the move, with one lawyer stating that it removes user consent as a meaningful choice. Privacy advocates have drawn parallels with Russia's similar requirement for a state-backed messenger app in August, which was also criticized. The government claims Sanchar Saathi helps prevent cyber threats and assists tracking and blocking of lost or stolen phones, while keeping counterfeits out of the black market.
The move has significant implications, particularly given Apple's dominance in India with an estimated 4.5% of the smartphone market. According to industry research firm Counterpoint, Apple's internal policies prohibit installing government or third-party apps before sale of a smartphone. A middle ground is likely the only option for tech giants like Apple, who may negotiate for an app-installation option rather than mandatory pre-installation.
As part of efforts to tackle rising cybercrime and hacking, India is joining the likes of Russia in implementing rules that block the use of stolen phones for scams or promoting government-backed apps. Companies including Samsung, Vivo, Oppo, and Xiaomi are bound by this new order, with Apple being one of the most affected due to its previous disputes with the telecom regulator over a similar anti-spam app.
The 28 November order gives manufacturers 90 days to ensure Sanchar Saathi is pre-installed on all new mobile phones. Existing devices will be updated via software patches. The app's purpose is mainly to help users track and disconnect lost or stolen smartphones across all telecom networks, using a central registry.
Critics have expressed concern over the move, with one lawyer stating that it removes user consent as a meaningful choice. Privacy advocates have drawn parallels with Russia's similar requirement for a state-backed messenger app in August, which was also criticized. The government claims Sanchar Saathi helps prevent cyber threats and assists tracking and blocking of lost or stolen phones, while keeping counterfeits out of the black market.
The move has significant implications, particularly given Apple's dominance in India with an estimated 4.5% of the smartphone market. According to industry research firm Counterpoint, Apple's internal policies prohibit installing government or third-party apps before sale of a smartphone. A middle ground is likely the only option for tech giants like Apple, who may negotiate for an app-installation option rather than mandatory pre-installation.