Laundry Detergent Locked Up At Target: What You Need To Know In 2023

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The Issue at Hand

If you’ve visited a Target store recently in 2023, you may have noticed a new policy in place. Laundry detergent, along with some other household cleaning products, are now being locked up in cabinets or behind glass. This has caused frustration among some Target customers who feel inconvenienced by the extra step of having to ask for assistance to access these items.

The Reasoning Behind the Policy

Target has implemented this policy as a response to the rising rate of theft in their stores. Laundry detergent and other cleaning products are some of the most commonly stolen items due to their high value and ease of resale. By locking these items up, Target hopes to deter theft and reduce their losses.

What You Can Do

If you find yourself needing to purchase laundry detergent or other locked up cleaning products at Target, there are a few steps you can take to make the process smoother. First, look for a store employee with a key to the cabinet or glass case. They will be able to unlock it and retrieve the item for you. Additionally, you can try to plan ahead and purchase these items online for in-store pickup to avoid the need for assistance.

Alternatives to Target

If the locked up laundry detergent at Target is too much of an inconvenience for you, there are other options available. Many grocery stores, drugstores, and big box retailers do not have this policy in place and allow customers to freely access these items. Additionally, purchasing these products online from retailers such as Amazon can provide a convenient alternative.

The Impact on the Environment

While the locked up policy may help reduce theft, it also has potential negative impacts on the environment. By requiring assistance to access these products, it may discourage customers from purchasing them altogether or cause them to seek out alternative, potentially less environmentally friendly options. Additionally, the extra step of having to ask for assistance may discourage customers from making additional purchases, leading to less overall sales for Target.

The Response from Customers

The response from customers to the locked up policy has been mixed. Some understand the reasoning behind it and are willing to go through the extra step to access the products. Others, however, feel inconvenienced and frustrated, and have taken to social media to voice their complaints.

Target’s Response to Customer Feedback

Target has taken note of the customer feedback and is working to address the concerns. Some stores have implemented self-service checkout lanes specifically for locked up items, allowing customers to purchase them without needing assistance. Additionally, Target is exploring other solutions such as increasing store security or implementing RFID tags to track the products.

The Future of the Locked Up Policy

It remains to be seen if Target will continue the locked up policy in the long term. While it may reduce theft, it also has potential negative impacts on customer experience and the environment. Target will need to carefully weigh the pros and cons of the policy and determine if it is the best solution for their stores.


The locked up laundry detergent at Target may be an inconvenience for some customers, but it is a response to a real issue of theft in their stores. While there are alternatives available, it is up to each individual to determine what works best for them. Target is working to address customer concerns and find solutions that balance the need for security with a positive customer experience.