Co-op Will Writing Service Refuses Client Due to Birthplace, Not Citizenship Status
A UK resident born in Russia but holding dual citizenship with Germany has been refused service by the Co-op's will writing service due to their country of birth. The individual, who wishes to remain anonymous, had submitted a request for an updated will, including their partner and daughter as beneficiaries.
The client was initially told that the request had been cancelled because they were born in Russia, despite having revoked their Russian citizenship over 20 years ago. A follow-up appointment was rebooked, but when the client failed to show up, they were informed that the cancellation had occurred due to "specialist legal advice" advising against providing services to anyone born in Russia.
The Co-op claims that it is taking a cautious approach due to strict financial restrictions imposed on individuals connected to the Russian government and its war aims. These regulations can result in imprisonment of up to seven years for engaging in financial or legal business with sanctioned entities.
However, critics argue that this blanket refusal based solely on birthplace is discriminatory and unjustified. The UK government guidance states that individuals who are not designated under a sanctions regime or connected to someone who is should not be prohibited from receiving financial and legal services.
The Co-op's stance has sparked debate about the limits of company loyalty and responsibility in complying with complex regulations. While some may see the individual's actions as suspicious, others argue that citizenship status alone does not automatically trigger sanctions.
In a surprising twist, HM Treasury has stated that its regulations prioritize where customers live rather than their birthplace. However, companies are ultimately responsible for deciding how to comply with these rules and who to do business with.
As one critic put it, "It's unpalatable that you should pay a price because of your birth location." The case raises important questions about the balance between regulatory compliance and individual rights, particularly for those affected by international sanctions.
A UK resident born in Russia but holding dual citizenship with Germany has been refused service by the Co-op's will writing service due to their country of birth. The individual, who wishes to remain anonymous, had submitted a request for an updated will, including their partner and daughter as beneficiaries.
The client was initially told that the request had been cancelled because they were born in Russia, despite having revoked their Russian citizenship over 20 years ago. A follow-up appointment was rebooked, but when the client failed to show up, they were informed that the cancellation had occurred due to "specialist legal advice" advising against providing services to anyone born in Russia.
The Co-op claims that it is taking a cautious approach due to strict financial restrictions imposed on individuals connected to the Russian government and its war aims. These regulations can result in imprisonment of up to seven years for engaging in financial or legal business with sanctioned entities.
However, critics argue that this blanket refusal based solely on birthplace is discriminatory and unjustified. The UK government guidance states that individuals who are not designated under a sanctions regime or connected to someone who is should not be prohibited from receiving financial and legal services.
The Co-op's stance has sparked debate about the limits of company loyalty and responsibility in complying with complex regulations. While some may see the individual's actions as suspicious, others argue that citizenship status alone does not automatically trigger sanctions.
In a surprising twist, HM Treasury has stated that its regulations prioritize where customers live rather than their birthplace. However, companies are ultimately responsible for deciding how to comply with these rules and who to do business with.
As one critic put it, "It's unpalatable that you should pay a price because of your birth location." The case raises important questions about the balance between regulatory compliance and individual rights, particularly for those affected by international sanctions.