New York City's subway turnstiles are getting a high-tech makeover as three companies vying for a $1.1 billion contract to redesign the fare gates aim to crack down on fare evasion once and for all.
The new gates, which boast tall doors instead of traditional waist-high turnstiles, have been installed at 10 subway stations over the past two months in a pilot program. MTA Chair Janno Lieber plans to expand this program to 20 different stations "in the coming weeks," citing the need for modern technology that can track fare evaders.
Cubic, the company behind the now-retired MetroCard system and the existing OMNY tap-to-pay system, has installed its own new fare gates at these stations. However, their experience with the rollout of OMNY has been marred by delays and bugs, earning them criticism from both MTA officials and straphangers.
Despite this, Cubic's director of business development Anthony Louh claims that these setbacks have actually prepared his team to tackle the massive redesign contract. The new gates feature surveillance technology that captures a five-second clip when someone evades their fare, which then uses artificial intelligence to create a physical description of the suspected offender.
However, not all companies are confident in their AI-powered solutions. Conduent has installed its own modern fare gates at Philadelphia's subway system and claims it also employs AI technology through sensors that collect data on riders who evade their fares.
Meanwhile, STraffic has not yet commented on its proposals, but the MTA aims to deploy these new entry points across 150 of the subway's 472 stations. The agency is also exploring other ways to integrate AI technology into the subways, including software designed to detect "problematic behavior" among riders.
As the competition for this lucrative contract heats up, one thing is clear: New York City's subway system will be getting a modern makeover that promises to keep track of fare evaders with unprecedented precision.
The new gates, which boast tall doors instead of traditional waist-high turnstiles, have been installed at 10 subway stations over the past two months in a pilot program. MTA Chair Janno Lieber plans to expand this program to 20 different stations "in the coming weeks," citing the need for modern technology that can track fare evaders.
Cubic, the company behind the now-retired MetroCard system and the existing OMNY tap-to-pay system, has installed its own new fare gates at these stations. However, their experience with the rollout of OMNY has been marred by delays and bugs, earning them criticism from both MTA officials and straphangers.
Despite this, Cubic's director of business development Anthony Louh claims that these setbacks have actually prepared his team to tackle the massive redesign contract. The new gates feature surveillance technology that captures a five-second clip when someone evades their fare, which then uses artificial intelligence to create a physical description of the suspected offender.
However, not all companies are confident in their AI-powered solutions. Conduent has installed its own modern fare gates at Philadelphia's subway system and claims it also employs AI technology through sensors that collect data on riders who evade their fares.
Meanwhile, STraffic has not yet commented on its proposals, but the MTA aims to deploy these new entry points across 150 of the subway's 472 stations. The agency is also exploring other ways to integrate AI technology into the subways, including software designed to detect "problematic behavior" among riders.
As the competition for this lucrative contract heats up, one thing is clear: New York City's subway system will be getting a modern makeover that promises to keep track of fare evaders with unprecedented precision.