"Nonprofits' Quest for Efficiency Hints at Hidden Costs: Relying on Contractors May Hurt Attendance and Finances"
A growing trend among nonprofits - cutting costs by hiring contractors, consultants, and temporary staff instead of full-time employees. While this approach may seem like a cost-effective way to navigate rising expenses, new research suggests that it can have unintended consequences.
According to data collected from 2008-2018 on 7,838 museums, theaters, community arts centers, and other arts nonprofits across the US, flexible labor arrangements can lead to lower attendance rates. The study found that organizations relying entirely on contractors had an average attendance drop of 27% compared to those employing permanent staff members.
However, this effect was not uniform across all roles. When contractors were hired for administrative tasks like IT or fundraising, attendance remained largely unaffected. But when they took over core activities such as program delivery, the impact on attendance became more pronounced.
Researchers argue that nonprofits' reliance on flexible labor arrangements can lead to a loss of institutional knowledge and continuity. Long-term employees are crucial in building trust with communities and partners, but temporary staff members may not stick around long enough to develop these relationships. This can result in compromised program quality and eroded trust.
In terms of financial performance, the study found that while flexible labor may provide short-term relief from cash flow pressures, it does not improve long-term financial health. Instead, nonprofits risk sacrificing their core strengths - trust, continuity, and community relationships - for the sake of cost-cutting.
The researchers emphasize that nonprofits face unique challenges in generating value through non-monetary means, such as trust and community connections. While flexibility is important in the private sector, it may not be as beneficial for nonprofits, which require a different approach to achieve success.
However, there are still many questions unanswered. The advantages and disadvantages of flexible labor arrangements may vary depending on the type of nonprofit, its specific needs, and other variables that were not fully explored in this study. Further research is needed to understand these nuances and develop strategies that balance efficiency with the unique demands of the nonprofit sector.
A growing trend among nonprofits - cutting costs by hiring contractors, consultants, and temporary staff instead of full-time employees. While this approach may seem like a cost-effective way to navigate rising expenses, new research suggests that it can have unintended consequences.
According to data collected from 2008-2018 on 7,838 museums, theaters, community arts centers, and other arts nonprofits across the US, flexible labor arrangements can lead to lower attendance rates. The study found that organizations relying entirely on contractors had an average attendance drop of 27% compared to those employing permanent staff members.
However, this effect was not uniform across all roles. When contractors were hired for administrative tasks like IT or fundraising, attendance remained largely unaffected. But when they took over core activities such as program delivery, the impact on attendance became more pronounced.
Researchers argue that nonprofits' reliance on flexible labor arrangements can lead to a loss of institutional knowledge and continuity. Long-term employees are crucial in building trust with communities and partners, but temporary staff members may not stick around long enough to develop these relationships. This can result in compromised program quality and eroded trust.
In terms of financial performance, the study found that while flexible labor may provide short-term relief from cash flow pressures, it does not improve long-term financial health. Instead, nonprofits risk sacrificing their core strengths - trust, continuity, and community relationships - for the sake of cost-cutting.
The researchers emphasize that nonprofits face unique challenges in generating value through non-monetary means, such as trust and community connections. While flexibility is important in the private sector, it may not be as beneficial for nonprofits, which require a different approach to achieve success.
However, there are still many questions unanswered. The advantages and disadvantages of flexible labor arrangements may vary depending on the type of nonprofit, its specific needs, and other variables that were not fully explored in this study. Further research is needed to understand these nuances and develop strategies that balance efficiency with the unique demands of the nonprofit sector.